REFUND POLICY

Cancellation after 24 hours of booking:

If a customer cancels their booking for any reason after the order is confirmed but within 24 hours of booking the slot, they will receive a 70% refund of the total amount paid.

Cancellation before 5 days:

If a customer cancels their order less than 5 days before the event date, they will only receive 50% of the total amount paid as a refund.

Cancellation before 3 days:

If a customer cancels their order before 3 days of the event, they will only receive a 20% refund of the total amount they paid.

Cancellation before 2 days:

No refund; customers will not get any refunds, but they get a 15% extra discount on future booking.

Eventzfly.com unable to provide service:

Due to any reasons if the "Eventz Fly" team unable to provide the service for the slot booked, customer will receive 100% full refund within 24 hours.

REFUND PROCESS:

We understand that sometimes plans change, and it may not be possible for you to attend the event you have registered for. Our refund policy is designed to accommodate such situations.

  1. Refund Requests: To request a refund, please send an email to “accounts@eventzfly.com with the subject “Refund Request” and your name, event date, and reason for requesting a refund.
  2. Timeframe for Refunds: Refund requests will be approved within 24 hours from the time the email is received, and at most within 48 hours after the verification, the customer will receive the refund amount.

Changes to Refund Policy: This refund policy is subject to change without notice. Any changes to this policy will be posted on our website.

If you have any questions or concerns, please contact us at help@eventzfly.com